Privacy Policy

Privacy Policy

Lumbarda Resorts (our website address is: https://lumbardaresorts.com) respects your right to privacy. As part of the booking, communication and promotional activities Lumbarda Resorts will retain certain information including your name, address, phone numbers, e-mail address, billing address, choices and other information provided.

We will not retain any credit/debit card information longer that it is necessary to complete and verify the transaction.

This information will be retained in accordance with our obligations under Data Protection Legislation. Lumbarda Resorts may use your personal data for the purposes of:

  • to fulfil your order
  • if there are any queries on your order or if there is a problem with fulfilling your order
  • to advise you of any promotional offers that may be of interest to you
  • to facilitate ease of use of the Site by you so that you do not have to input all your details again should you re-visit the Site 

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We store your name and email address when you use a contact form and submit it in order to send email and respond to your inquiry, but we do not use the information submitted through the contact forms for marketing purposes except in the Stay connected form where you explicitly enroll to a list.

Cookies

What Are Cookies And How Do They Benefit You?

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Cookies are not programs or software. When you visit a website it stores a snippet of text from your visit, the next time you visit this text is retrieved by the website and they recognise you depending on the type of website. So when it feels like a website knows your preferences or is showing you items based on previous searches or choices this is because the website has used a cookie to recognise you. Cookies on our website do NOT store personally identifiable information such as postal addresses, email addresses or phone numbers.

Our cookies help us:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (we will always ask for your express permission if we ever do collect this information)
  • Collect any sensitive information (without your express permission)

Type of Cookies we use

You can learn more about all the types of cookies we use below

Granting Us Permission To Use Cookies

If the settings on your software that you are using to view this website (your browser ie. Internet Explorer, Google Chrome, Mozilla Firefox etc) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can disable cookies through Internet options on your browser menu at any time, however please be aware that doing so will likely mean that our site will not work as you would expect.

More About Our Cookies
Comments

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Articles

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Anonymous Visitor & Behaviour Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Social Media Website Cookies

So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Account Login

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Here is a link to the Google Privacy Policy which covers Analytics and Doubleclick as well as all other Google advertising functions such as Adsense; http://www.google.ie/intl/en/policies/privacy/

Here is another guide to your online options; http://www.youronlinechoices.com/ie/

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

We share the data with payment processors, such as paypal – see privacy policy.

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Security logs are retained for 60 days.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.